To assist customers through the business collection agencies procedure, the Department of customer and employee Protection (DCWP)* created this glossary, which include widely used terms with debt collection communications plus sources (laws and regulations, agencies) necessary for customers to understand.

• Italicized terms in information will also be defined within the glossary.
• Unless stated otherwise, all explanations mirror new york regulations and guidelines. Leer más Acerca deGlossary of Popular Commercial Collection Agency Terms …